蛋黄酥 (4粒装) | Salted Egg Yolk Pastry (4 Pcs)
RM49.00
以灯为幕，以影为戏；愿你此刻，甜在口中，暖在心头。
Using light as a curtain and shadows as a play; may this moment bring sweetness to your palate and warmth to your heart.
亲爱的顾客，请留意我们的【邮寄 & 自取】日期：
Dear customers, please take note of our [Delivery & Self-Pick Up] schedule:
🌸 八月(August): 3rd | 6th | 10th | 13th | 17th | 20th | 24th | 27th
🌸 九月(September): 3rd | 7th | 17th | 21st
⚠️ 特别注意： 9月24号是最后一天出货，只限自取，不接受邮寄订单。建议大家提早安排下单，以免错过时间哦！
⚠️ Important Note: 24th September will be our last dispatch date and is strictly for self-pick up only (no delivery orders will be accepted). We encourage everyone to place your orders early to avoid missing out!
手工打造酥香外皮，包裹三重经典层次：
Handcrafted with a flaky, aromatic crust, wrapping three classic layers:
-
咸蛋黄 (Salted Egg Yolk)
-
斑斓豆蓉 (Pandan Dauyong)
-
香脆鸡丝 (Crispy Chicken Floss)
🥮 中秋礼盒购买须知
1. 配送方式
我们提供以下两种取货方式：
① 邮寄配送
- 寄出后会提供 Tracking Number 供查询。
- 发货后一般会在 2–3 个工作日 内收到。
- 配送时间会因地区、天气及物流情况有所影响，请耐心等候。
② 自取 (Self Pick-Up)
- 请于预约日期及时间内领取。
- 自取时间： 11:00 AM – 4:00 PM
- 注意：若逾时未领取，恕不负责产品品质与新鲜度。
2. 邮寄须知
- 易碎提示： 蛋黄酥属于易碎食品，运输途中可能出现轻微碰撞或饼皮掉屑，并不影响食用，恕不接受因此原因申请退款或退货。
- 资料核对： 请务必确认收件人姓名、电话及地址正确。如因资料填写错误导致寄送失败或延误，需由买家承担额外运费。
- 物流延误： 商品一经寄出，如因物流延误、天灾等不可抗力因素导致配送时间延迟，本店恕无法负责。
3. 产品说明
- 所有产品均为新鲜制作，不添加防腐剂。
- 建议收到后尽快食用，以保持最佳风味。
- 如未立即食用，请依照包装上的保存方式进行妥善保存。
4. 下单须知
- 下单后需完成付款才算预订成功。
- 未付款订单将不会予以保留。
- 中秋旺季订单较多，建议提早预订。
5. 修改／取消订单
- 订单确认后，如需修改，请尽快联系客服。
- 商品开始制作后，恕不接受取消订单或退款。
6. 售后服务
若收到商品有以下情况，请于 24 小时内拍照并联系客服 处理：
- 商品严重损坏
- 收到错误商品
- 数量短缺
以下情况恕不受理：
- 因个人口味问题
- 因物流轻微碰撞导致少量掉屑
- 超过 24 小时反馈期限
- 商品已食用或属于人为损坏
🥮 Mid-Autumn Gift Box Purchasing Guidelines
1. Delivery & Collection Methods
We offer two options for receiving your order:
① Postage / Delivery
- A tracking number will be provided once your order is shipped.
- Delivery typically takes 2–3 working days after dispatch.
- Delivery times may vary depending on the area, weather, or courier conditions. We appreciate your patience!
② Self Pick-Up
- Please collect your order on your selected date and time slot.
- Pick-up Hours: 11:00 AM – 4:00 PM
- Note: We are not responsible for product freshness or quality if items are not collected within the scheduled timeframe.
2. Shipping Notice
- Fragile Nature: Salted egg yolk pastries are delicate. Minor surface flaking or slight crumbling may occur during transit. This does not affect quality or taste; refunds or returns will not be accepted for these minor issues.
- Accurate Details: Please ensure the recipient’s name, phone number, and address are correct. Any redelivery fees resulting from incorrect information must be borne by the buyer.
- Courier Delays: Once shipped, we cannot be held responsible for delivery delays caused by courier services, severe weather, or other unforeseeable events.
3. Product Information
- All items are freshly made with no added preservatives.
- We recommend consuming them as soon as possible for optimal flavor.
- If not consumed immediately, please follow the storage instructions printed on the packaging.
4. Ordering Notice
- Orders are only confirmed upon full payment.
- Unpaid orders will not be reserved or processed.
- Due to high demand during the Mid-Autumn season, early pre-orders are strongly recommended.
5. Order Modifications & Cancellations
- If you need to modify your order after confirmation, please contact us as soon as possible.
- Cancellations or refunds are not accepted once production has begun.
6. After-Sales Support
Please contact our customer service within 24 hours of delivery (with photos included) if you experience any of the following:
- Severe product damage
- Incorrect items received
- Missing items
Please note that we cannot offer refunds or replacements for:
- Personal taste preferences
- Minor crumbling or flaking due to courier transit
- Issues reported past the 24-hour window
- Products that have been consumed or damaged intentionally